Privacy Policy

Tyronix ("Tyronix," "we," "us," or "our") operates an AI Growth Platform that helps small and local service businesses capture leads, communicate with customers, request reviews, and reactivate past customers. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide: When you or your business use our platform, you may provide business name, contact name, email address, phone number, website, and similar business details.

Customer contact information: To deliver our growth services, you may upload or connect customer contact data (names, phone numbers, email addresses) so the platform can send messages, request reviews, or reactivate contacts on your behalf. You are responsible for having the right to share that data with us.

Automatically collected: We may collect device, browser, usage, and interaction data through cookies and similar technologies when you visit our website or use our services.

2. How We Use Information

• To provide, operate, and improve the Tyronix platform and its features.
• To send messages, follow-ups, review requests, and reactivation campaigns on behalf of our business users.
• To communicate with you about your account, support, and product updates.
• To analyze usage and improve performance, security, and reliability.
• To comply with legal obligations and enforce our terms.

3. SMS and Text Messaging

As part of our services, we may send SMS messages (including appointment reminders, follow-ups, review requests, and reactivation messages) on behalf of our business users. Message and data rates may apply. Message frequency varies. You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact the business user whose message you received. See our SMS & Messaging Policy for details.

4. How We Share Information

We do not sell your personal information. We may share information with service providers and vendors who help us operate the platform (such as messaging, hosting, and analytics providers), as required by law, or in connection with a business transfer. All providers are bound by confidentiality obligations.

5. Data Retention & Security

We retain information for as long as your account is active or as needed to provide services and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is fully secure.

6. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain communications. To exercise these rights, contact us at privacy@tyronix.com. You can also opt out of marketing emails by following the unsubscribe link in any email.

7. Cookies

We use cookies and similar technologies to operate and improve our website. You can control cookies through your browser settings, though disabling them may affect functionality.

8. Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from them. If you believe we have collected such information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised "last updated" date. Material changes will be communicated through the platform or by other reasonable means.

10. Contact Us

Questions about this Privacy Policy can be sent to privacy@tyronix.com.